Night talk with KESC

In these two days I never got bored of rain but yes I got bored of swings, the radio the only survival thing, online fb application on mobile which would never work properly and loss of internet/electricity. So all I did was dial 118.

Whenever I would I wake up at the middle of the night, I would dial non-stop until I get through. It was anti-depressant for me. I would wait for 3 minutes and listen the horrible music. Then the operator came and gave the same answer, “we are very sorry, we are working on it” and the very special, every time, “it would take three to four hours”

I mean it was like different parrots being ratafied the same line. So when I was really frustrated I said ‘Shame on you’ to one representative. At the height of my frustration this came up:

Me: “Kab se phone kar raha hun it been more than 30 hours har teen ghante ke baad phone karta hun and you people say EXPECTED HAI teen aur ghante lagey ge. Kia sab ne rata laga rakha hai”
Representative: “We are trying, baarish hai es liye problem horaha hai”
Me: “Baarish kab se ruki huwi hai, aap log ne kia teen ghante teen ghante laga rakha hai” :p
Representative: “Mazrat ke saath aap ko thora aur wait karna parega”
Me: “Kab tak light aaigi”
Representative: “Bas thori aur dair intezaar karey” (She didn’t even dare to say three hours =p)
Me: “Kitna aur intezaar, teen ghantey” =D

and then few hours later

Me: “Light kab aayegi”
Representative: “Expected hai teen ghante lageinge”
Me: “Itne ghante hogaye, aap ne bas teen ghante ki ratt laga ke rakhi hai. Lagta hai sab bhete huwe hain aise hi, ke teen ghante khatam hi nahi hote abhi 30 se uper ghante hochuke hain”
Representative: kind of crying, complaining tone “Sir kia karein try kar rahe hain, itni problems hain. gadiyan(vehicles) nikalti hain aur phir log pathar maarte hain aur….. koshish jaari hai”

These guys seriously know their stuff =p

Btw it took 40 hours for electricity to resume at our place.. duh!

Another btw the amount saved for bills on these 40 hours have been compensated on the calls.

If you have heard the song ‘Piya tu’ from movie Don, replace Piya with ‘Light’ and Mona with ‘Kesc Not’ and it would fit the whole mess perfectly. Try it.

28 Comments so far

  1. balma on July 21st, 2009 @ 8:54 am

    ban hae?


  2. balma on July 21st, 2009 @ 8:57 am

    oh, ban uTTh gayaa! Wow.
    Guys, pay your bills and pay your taxes.
    Unless this choree of bijlee stops, KESC has no incentive to invest any money. All people in chore mohallas of DHA and Clifton plus kundaa guys all over the city should pay their bills and taxes.


  3. wjunejo on July 21st, 2009 @ 1:38 pm

    the thing is..these operators r all helpless…im sure there was no light at their homes also..

    what can they do? how can they provide,something which is not there? they dont hav magic wands or anything..they r just doing their jobs, the way kesc management instructed them to do. when anyone calls just say , "2 3 hours main light aygi n all"

    they r helpless n clueless, being hard on them , cursing them..really wont help..will just make their day n ur day worse.


  4. Raheel Lakhani (raheel07) on July 21st, 2009 @ 4:26 pm

    I agree with everyone there but there is frustration everywhere. These are representatives and part of company so people will do that. Is it professional to lie about 3 hours every time but again they don’t have any other choice too. Tough situation.

    We all complain about kundas, it is not my duty to monitor kundas, KESC in liason with government needs to take action.

    Btw these operators have progressed, in past we have heard this,
    Me: "Light Nahi Hai"
    Operator: "Maumbatti tou hai naa, jala ke so jao."

    Karachi my friend =D


  5. fasee on July 21st, 2009 @ 7:13 pm

    @ all

    In all offices we have such guys who r assigned the dirty job of being the door matt where everyone wash there shoes.

    Those poor loosers r just there coz they don’t have any job else.and they know they are thereto be banged on the head by every other irritated consumer…no need to pity, if they have any talent they will move away.

    Our electricity was restored by 18 hrs or so…after that its varying….6 hrs here or 4 hrs there etc….exhausted 3/4th of my fuel stock…will replenish tonight


  6. بستنی (wasiq) on July 21st, 2009 @ 10:52 pm

    this is a very interesting post…..here we are two very privileged kids of karachi….living very close to each other…our age difference could not be more than ten-fiften years…we have never meet….but this Saturday night…we had almost similar experience of rain and power shut down….yet if you are reading my comments after the power was restored…you will definitely get a feeling that Iam High…that’s very true….because I had a really great time…..I had garm ma garam food of the season….listened to great music on *MY FM*,my mobile was fully charged and the telenor was working all the time…both phone and internet….took really great pictures(memorable)….enjoyed a very long walk in the mid day sunday…weather was absolutely amazing….and the roads were empty….when the rain started at 22:00 saturaday night…the telenor network requested "only emergency calls"….I took this request very seriously….and did not use the mobile unnecessarily…..my power was shut down around 22:32 Saturday night..and was restored at 9:47 monday morning….the refrigerator was completely defrosted so I had to eat a little more than I usually do….believe me the cadbury’s dairymilk chocolate tasted much better after defrosting….I usually put it in the mouth straight from the freezer so it was a new discovery…
    had a very good night sleep…infact I felt a little chill during the vee hours….
    so all the readers of KMB you be the judge…of who is better…in the time trial …. because I admit that in ordinary life…he may be much better than me especially because of his better medicare and medicaid…which I can ony dream about…..


  7. balma on July 21st, 2009 @ 11:10 pm

    Fasiq,
    yeh kyaa bakvaas thee?


  8. Raheel Lakhani (raheel07) on July 21st, 2009 @ 11:58 pm

    Actually I enjoyed everything =D. I didn’t miss internet but yes I did miss my computer because mera saara kaam ruk gaya tha =s


  9. fasee on July 22nd, 2009 @ 6:07 am

    @ wasiq

    Put that marijuana cigerate aside and tell whom u talking to man…??

    Or is it the same feeling that fasee gets when his mind is so overwhelmed with lots emotions of varing quality and quantity that all around me think I have a nervous meltdown.

    "Bakta rehta hoon alam-e-junoo me kiya kiya kuch"

    Is it….??


  10. fasee on July 22nd, 2009 @ 6:08 am

    Araz kiya hain

    Ik hi loadsheding me kharay hugai mehmood o ayaaz

    Na koi burger raha na koi bun kabab

    (I know balma wud kill me for this, apart from so many other reasons)


  11. بستنی (wasiq) on July 22nd, 2009 @ 8:14 am

    @fasee sab….no not al all….its not alam ay junoon….it was a trump card from the inside the coats sleeve….check out the "D" in Mr Raheel Lakhani sab’s reply…..

    @Balma jee….sir this is what I call English at it’s best….money can’t buy….O’la la !

    @Raheel lakhani sab……I am so glad that you Actually enjoyed everything…..I know how One feels when you have the workload free time and no computer….believe me for the past decade I have been trying my best to remove the hurdles from the IT industry and convince big players to invest….so I think this is the last summer/monsoon of this pathetic state of affairs…..even now most people are adopting the wireless culture…..although I was really amazed this weekend when I checked this blog on my mobile internet couple of times…to see no updates….my comment remained the show stopper…for hours….it was really disappointing….usually I give credit to PASHA for everything good….so I guess….lol!
    anyways….It is your right to dial to the complaint center when and if the power supply is disrupted no matter for a long or short duration….and I believe you did the right thing and proved yourself to be a very concern citizen…and an enlightened customer….I thank you and salute you.


  12. fasee on July 22nd, 2009 @ 11:56 am

    @ wasiq

    Well sorry for busting the bubble here, but wireless was equally no good….my office telelines were dead yet worldcall wireless was running, but it died after a few hours aswell.

    My warid GPRS died instantly….my indigo edge thru blackberry died the very moment rain started…and turned GSM…its helpline said," hamari call centres subha 9 bajay say raat 12 bajay tak activated rehtay hain"

    Subha before I cud call my GPRS was running….

    So that’s the personal experince with wirless internet…not anybetter then the regular.

    I wud have also updated internet but my blackberryy got a blackeye when it droped from my pocket when I was sweeping water out of my terrace


  13. mkasa on July 22nd, 2009 @ 1:20 pm

    This rainy day was amazing. My PTCL phone was dead on that day. I file the complaint via mobile , the operator told me that your phone should be restored within 24 hours. I was laugh that how it could be possible that in rainy season they will restore it on time.

    Then another surprise happened that they were true in their faith and my phone restore in 24 hours ….. I always used harsh language to the PTCL but i think i appreciate in this efforts that atleast they did which i was not expecting due to my past experience. And everybody have to appreciate and give credit to them when the done nicely. Hope so such kind of quick service should be in All Pakistan.

    Thanks


  14. بستنی (wasiq) on July 22nd, 2009 @ 1:39 pm

    @fasee sab…sir no need to be sorry…here on tariq road….the local bottle of bubble solution is available for just Rs 10/- and Chinese for Rs 30/- only with a plastic bubble maker….its fun you must try it from your terrace….Btw, aap ney woh sunna hai….Aik ho per Naek ho…! I am very optimistic because my aik is very naek….I never felt helpless not for a moment….


  15. fasee on July 22nd, 2009 @ 8:25 pm

    @ wasiq

    "Ik hu per neek hu"

    Well, hamaray aneek ustadoon me se ik ne farmaya hai, u never know how a girl will turn out to be till you sleep with em.
    (Dats One reason even cousin marrige between those who have grown up knowing everything, never workout)

    So, I can’t tell who will trun out to be neek till I get intimate and buy a connection….so its just trial n error bhai jee.


  16. بستنی (wasiq) on July 22nd, 2009 @ 10:20 pm

    @fasee sab….aap ki baat bilkul bajah hai…..magar trial & error kay lian kya hum her baar wohi halat paida karein or wait for a natural disaster….nahein….kuch choices reliability aur company a mind set dekh kar bhi kiya ja sakta hai…..ab aap PTCL aur world call ko hee lay lein…..aisa lagta hai…..orangi town or korangi ki dooh teams aapas main khel rahi hain….hum toh buss….khama khaan main time paas….


  17. fasee on July 23rd, 2009 @ 11:25 am

    @ wasiq

    When stuck in layari, its either I fantasize bout manchaster united which in heavy probabilty I wud never see and die bitter, or shud I go n watch the galli muhallah team in the neighburhood katcha ground…..I wud prefer the later one…the bird in hand is PTCK, wroldcall and infinty so can’t talk bout thurasiya or can’t sleep with every chick out there to find the "neek" one….wi-tribe, uphone, cybernet,telenore….don’t have the time nor money to tango with all…as in a one nite stand u can’t figure out a girl completly…so as everyshareef admi….wiuld not be happy but spend my life wuth the 4 wives I already have ( world call, ptcl, warid n indigo)


  18. بستنی (wasiq) on July 23rd, 2009 @ 3:42 pm

    @fasee sab…..ab toh BathIsland or cantt bhi lyari hee dikhta hai….its no use fantasizing one with another….anyways….I have survived the monopoly of PTCL…and the gundagardi of World call….so I am not looking back….besides…recently I heard PM Gordon brown admitting to the parliament that broadband is a necessity not a luxury…so now the weight is off my nazuk shoulders…..and its the duty of HM’s government ….if only tony blair had made this speech in 1998….anyways….Iam still here and he’s gone with a capital….

    Woh beete din yaad hai,woh palchhin yaad hai
    Guzaare tere sang jo lagaa kay tujhe ang jo


  19. fasee on July 23rd, 2009 @ 9:52 pm

    @ wasiq

    " Brodband a neccessaity."

    Tell a jhugi walla, that having two cars, 3 freezers and 4 split ac are a necessity….n he wud die laughing or die of furustration or astonishment…..irony wud be….u both wud be right from ur own prespective….

    So brownie maybe right…but I wud die lauging when I remmebr how many thousand of us had DSL in pakistan……while I might me called in n out privatly for I use dsl 6 months a year….while I share dsl in office all time….so how can I admit…its easy to die laughing


  20. بستنی (wasiq) on July 24th, 2009 @ 7:52 am

    @fasee sab….sir I believe your example is very….off track…6 out of 10 jhugi wala’s in jamshedtown are proud owners of a mobile phone……all beggers and cops on tariq road have mobile phones…..jewelers have atleast two each and pan wala’s usually have three….
    now lets study the reason why Mr GB thought it a neccesity….unlike here where parents are very focused about the education of their kids….kids in the britain are lagging behind because the parents are not motivated enough to focus their attention on the kids education…..but this was a very well kept secret….until I got online…..and on KMB….now they can see the difference easily….the birmingham and london are the only two cities on the metroblogging map …..both a disgrace….the birmingham MB has not been updated since 27th july "2008"….can you believe that….?
    http://london.metblogs.com/

    http://birmingham.metblogs.com/

    what do you suggest could be the reason…..lack of interest,lack of bloggers, lack of education, or no internet….
    nobody in one of the largest metropolitan London ever comments on the London MB….
    Sir I have won many battles and lost causes with a just a dial-up connection….Iam not familiar with the DSL….
    you wont believe this but my parents were very fond of people who were educated or worked in britain….they used to have about 10 chappa’s every year…all gladly invited to dinner and I had to serve and eat with those visiting churdells…and feel embarrassed when I pick my nose because all I could come up with was a sticky white thing and here they were my learned friends and cousins churning out english language from their noses amazing stuff….After I joined the british council karachi the number of chappa’s suddenly shoot up to 36 per year and the visiting scholars became very unfriendly….you’ll know the drill if you have see the old harpic AD…."fazila yeah hai tumhara baatroom…."very very sarcastic….it was only when I got the dail up years later the number suddenly dropped like the rupee fell against the dollar but since I started blogging and commenting here on KMB that practice has abruptly stopped….to an alarmingly low all time low….this year we only had One Frankenstein gora…and even he checked 6 times on the phone that I am not in jamshed town…..
    So my dearest broadband friend…dying is easy…making somebody like you laugh is the most difficult thing in life….glad to be of any assistance….Ha Ha..!


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  23. fasee on July 24th, 2009 @ 5:32 pm

    @ wasiq

    Sir jee agree with u on a few points, disagree wuth u on many.

    Let’s start with disagreements.

    "Mobilephone"
    Once a luxury in true sense. Its as comon as a wallet or underwear to be more precise…everyone is SUPPOSED to have it as a MUST..and a man is looked at as incompelete without it…..so I guess it was ur description that was a wide ball…way of the stump..hehe

    "Metrobloging as benchmark"

    Can MB be seruiosly taken as a benchmark for dsl penetration in the market…I mean look at KMB it has 3-4 daily contributors n 5-10 weekly contributors….so what does that saybout Karachiz net savy pun…??

    They r more contributors into warez sites, dll sites, torrents sites, hackers n crakers sites…..

    Agreements..

    I agree on the following

    "Inferority complex"
    Yup we, our phds feel instantly inferior to there white trailer trash knowing they have a green crad…its a complex that has been builtinto us by generations of inferiorty complexed aba_o_ajdad n media…..but now net is changing that..that’s good


  24. fasee on July 24th, 2009 @ 6:14 pm

    @ wasiq

    But one thing even fasee admist to them being superior is in beauty….I can drop down on my knees for such beauty…or atleast my pants would hehe…anyday anytime….

    But let’s admit it..they have better institutions n better understanding and enviorn about ethics rule of law and etc etc…much better than our kuwat-e-imani say bharpoor dil o dimagh…and jhanko to adheri kali raat…most of us do.

    No respect for law, ethics, morality…batain hain sirf batain….in real terms we all r piece of crap n no more….but its refreshing to see many of us are proving our mettel inthere own games…a faint light at the end of a very very looong tunnel I see


  25. بستنی (wasiq) on July 25th, 2009 @ 9:26 am

    @fasee sab….sir I have been specifically taught(educated) to interpret the Amnesty International and United nations Human rights commission’s reports during a martials law regime…the Islamabad’s way…..
    "char achi achi ouper….saath buri buri…under the desk…."

    when I saw the first part of your comment I said to myself that I have never been out of the country…but what’s with fasee sab….has he forgotten every thing they must have done for him abroad….then I saw the late part of your comment today…and I said thank God…challo kuch toh kisi kay kaam apni woh beauty aaie…


  26. fasee on July 25th, 2009 @ 3:09 pm

    @ wasiq

    Woh kiya kehtay han…the devil is in the details…in mycase its in the end..:):)

    Well admittingly never had the oppurtunity to soak the royal oats in any fields…

    And now when I wud pack my bags n move to frozen hell canada…I might be beyond the age of soaking the oats.

    Being spent most of me life in police state saudia where u can’t see anyone beyond 6 yrs old without the black drapes, n rest in pakistan in a state where I hardly had pennies in my pocket for bus ka kiraya…so was unable to indulge in any luxuries that come with weatlh.

    So all my experience is from the net, tv, cable or my girlfirends that I beagan to have in my middleage


  27. بستنی (wasiq) on July 26th, 2009 @ 8:24 am

    @fasee sab…..Now this is getting better and better by the minute….!
    sir with all due respect….all you can have from the net ,tv,cable or the non consenting girlfriends…..of whatever age is the Education….

    sir I have always had dimes in my pocket…and the most resourceful parents in town….yet…this avoidance that started as a game became the national sport….I love the looks on the jamshedtown police when they pass by me…or the Clifton police who is famous for….turning the loveBirds into…nana dada…..lol (mann I really miss KD at this point…)
    these days I see that the more pennies and cars my younger friends have…the more they hate being seen together….I don’t understand what’s going on….

    Ah the canada…..line….sir believe be I have been hearing this line since I have been hearing this line….I have many friends in canada and very few enemies….they usually send them back….at the earliest….lol!

    gajar ney kiya hai ishara
    ghardee bhar ka hai khel sara
    tamashaie ban jaein gay khud tamasha
    Badal jai ga yeah nazara…..oye…o o ahhh


  28. fasee on July 26th, 2009 @ 9:40 am

    @ wasiq

    Lol…maybe u got a valid point there, u know, fasee thinks its the feeling of not having a thing that clouds our mind so much it badly effects our rational thinking pattren.

    I.E, when fasee used to travel by foot he used to see KFC n people inside devouring zingers while he just stood outside, every branch I crosed make my stomach twitch with some hunger, I really wanted to have one, real bad.

    Now when my wallet have gold card of I guess all banks I pass by them n all those hotels, it either never bothers me, nor do I feel any hunger, if I feel hungru I eat my fresh salad from home….irnoically, that was available even in old bad times, but I was busy watching those junkfood billboards in furustration.

    Thinking pattren of havez n havenots is a totally diffrent ball game….fasee nows coz he has been deep inside both of the territorries.

    As for canada…some wat rite, that’s one reaosn fasee applied for a fedral one that takes 5-7 yrs to process instead of provensial that takes 1-2 yrs….as I haven’t made my mind yet, shud I leave my lifestyle n drive a cab or fill fuel tanks, am I desperate enough..?? When I will feel desperate enough by the loadsheding,jobkessness,crime,unrest,bombings that leving my house job friends and go driving a smelly cab, shuttling drunk fat white slobs from there bars to there houses for a 2$ tip wud seem charming enough…dread those days, but fasee might pack his bags and never look back to this jahanumi palce which wud be ready to implode….if I get enough time that is..



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