Easypaisa “for” Telenor

Yesterday I decided to pay my bill using Telenor’s new service which (acc. to Telenor) allows customers to pay hassle free utility bill. I am a mobilink user so I called telenor’s UAN (111-345-100) to inquire about easypaisa shop location in my locality. The call center guy who was entertaining me was definitely from Lahore as he told me that there is no easypaisa shop in Gulshan-e-Iqbal . I didn’t believe him because Gulshan-e-Iqbal is big town so I asked him “dost may khod website pay daykh lon ga . . List of easypaisa shop aap ko shayed pata nahi hay”. When I reached home I was happy to know that there is one easypaisa shop in locality. I went to shop keeper for mentioned purpose but the guy there replied “Bhai I am out of credit so can’t pay your bill”. (Normally every mobile phone shop has few thousand rupees credit which is credited by mobile phone companies which shopkeeper use for services like easy load etc ).

In the morning I went to Telenor franchise at Guslhan-e-Iqbal which is near my house to pay my bill but after 7-10 minutes waiting customer service woman after confirming from another woman told me our easypaisa system is not working and system will take around an hour to work. Finally I paid my bill in Citi bank branch in a typical desi way standing in queue.
So this was my Easypaisa adventure

Following are the service charges for utility bill payment service with easypaisa.
(Bill Amount) – Fee (PKR)

PKR 0-1000 10
PKR 1001-4000 15
PKR 4000+ 25

If you see your bill closely you will find that bank charges are already in utility bill which in my case was 8 Rs.

8 Comments so far

  1. بستنی (wasiq) on October 21st, 2009 @ 5:27 pm


    I have been watching this ad for over a year…I thought you dumb asses were going for something similar….but it turns out that all you wants is to tease and test my friend Raja jani….its a hopeless scheme….because even easyload is not available all the time at your frenchise and my local shop….fuck you!

  2. Anon (unregistered) on October 21st, 2009 @ 10:33 pm

    Desis stand in queues?

  3. Sara (unregistered) on October 22nd, 2009 @ 9:48 am

    someone should look at the positives. if it doesn’t work for an hour or a day doesn’t mean it is no good.

    who cares anyway, my servants pay my bill… :)

  4. بستنی (wasiq) on October 22nd, 2009 @ 12:14 pm

    @sara….Sara I love you….!

    please confirm this after every 24hours….lol

  5. Amirali (unregistered) on October 23rd, 2009 @ 9:43 am

    the best way to subscribe the utility bills via Credit Card, i had this thouht lets end this week up then will call up the Card company to unsubscribe me. but after reading your exprience i m happy to be enrolled in the list. :)

  6. anam (unregistered) on October 23rd, 2009 @ 10:30 am

    I think Telenor is doing great, the initiative that they have taken will definitely help in bringing ease in life of Pakistani people. however these kind of operational issues in the start of every product are expected so we should remain positive about the service.

  7. Easypaisa | Karachi Metblogs (pingback) on October 23rd, 2009 @ 6:40 pm

    […] my recent blog here I wrote about my adventure of paying bill through Telenor’s new service easypaisa. After that […]

  8. mudassar (unregistered) on November 6th, 2009 @ 10:17 am

    @Wasiq, you were lucky you didn’t pay your bill. I paid my electricity bill and the department told me that i did wrong and i had to pay through bank as there is no agreement between Telenor, Tameer bank and LESCO.
    i wrote this to share my experience with others.
    Still the company has not updated the public about the status of legality, if it is authorized to accept/collect the bills.

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