Posts Tagged ‘easypaisa telenor’


In my recent blog here I wrote about my adventure of paying bill through Telenor’s new service easypaisa. After that post, I got a chance to discuss this with an official of Telenor, in our discussion he tried to tell me that it’s a new system and it was expected that it may take some time to get matured; he also assured me that they are working very diligently to gather the feedback from customers about the new service.

Yesterday when I came back home, the same SSGC bill was waiting for me. So once again the tough task was upon me, this time I went to the Telenor franchise. After waiting for around 5 minutes they called me, and my bill got paid with some glitches of course.

One of my other concerns was the Fee charged by Telenor to accept this bill. I would not use a service like this if I have to pay Rs. 10/= on a utility bill of Rs. 140/=. I personally think the rates should be lowered and brought to an acceptable and cheaper range. I would rather use options like internet banking or phone banking to pay my bills where the Fee is negligible to none, varies from bank to bank.

After all this, I come to this conclusion that we should adapt new technologies and appreciate companies who took such initiatives, but services like this should be cheaper and more people friendly.

After my bill payment I received this SMS on my Mobilink network from Telenor.
Trx ID 324**** Rs 140.00 paid by 0528**** to SSGC at 12:19:23 on 23/10/2009 Fee charged is Rs 10.00.

Updated on : 2:30 PM – 6 November 2009 [MEDIA CLARIFICATION]

Islamabad, November 05, 2009: Recently, media has reported that IESCO and LESCO have asked their customers to not deposit their bills at Tameer bank’s easypaisa retailers. IESCO and LESCO have taken the position that they do not have an agreement with Tameer bank for bill collection through this channel.

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