http://karachi.metblogs.com/archives/images/2007/08/17082007-thumb.jpgSaw this huge add on HBL plaza the other day. It shows different cultures of Pakistan, unity within diversity, and HBL being the largest bank in the country.

While banking sector has expanded enormously in Pakistan, the percentage of population having a bank account is still very low. Not to mention most banks are still dealing with customer service issues, while trying to understand what a customer really means to a bank.

Here’s hoping that in few years, after all the banks have matured (and merged) we will see a better and friendly banking environment across the country. Cheers!

16 Comments so far

  1. Straight Talker (unregistered) on August 20th, 2007 @ 9:02 pm

    Diversity is power. Finally some financial instituion realized that after 60 years.

    M&A (merger and acquisitions) is an on-going process, there is no end to it.

    Refining business porcesses which you termed as “mature” is also never going to end. The driving factor is changing technolgy.

    If the customer service is not up to standard, customers are even worse. It takes 2 to tango.

  2. Ahmed (unregistered) on August 20th, 2007 @ 9:26 pm

    Our banks are at least 2 to 3 years behind in terms of technology. Is there a bank in Karachi that lets you do fund transfer between accounts via the web?

  3. zee (unregistered) on August 20th, 2007 @ 10:37 pm

    AHMED: In fact there is! You can transfer funds, pay your bills and see your bank statement online if you have a UBL account.

  4. HITMAN (unregistered) on August 20th, 2007 @ 10:44 pm

    @Zee, thats right. I have been paying PTCL & SUI gas bills for last 10 months or so

  5. KhiTorPit (unregistered) on August 20th, 2007 @ 11:23 pm

    @Ahmed, my friend you are wrong, we can transfer funds using UBL from within our a/c to someone else a/c also, this feature of transfering funds into ‘someone else’ a/c is not their in many of the banks in North America.
    There are so many features which UBL provides and havent found those even in banks in America. Dont want to go into detail, or else I will charge you for that.

  6. Ahmed (unregistered) on August 21st, 2007 @ 12:00 am

    Thanks for the clarification, much appriciated.

  7. khi_d (unregistered) on August 21st, 2007 @ 8:20 am

    @KhiTorPit….. what r those options??? could u tell some , the best way to transfer money here in N.america is email money transfer, i dont remember entering my branch in past one year, even we got drive through ATM’s so we dont need to step out of car for cash.

  8. AAA (unregistered) on August 21st, 2007 @ 9:48 am

    Yes Indeed banks in pakistan are years behind in technology and even in good banking practices, banks in pakistan are no way even close to start paperless banking and here in canada its been a decade we have branchless bank……

    so guys think b4 u say that u have something that other countries dont

  9. AAA (unregistered) on August 21st, 2007 @ 9:51 am
  10. Sufi (unregistered) on August 21st, 2007 @ 11:11 am

    The best ad campaign I have seen from a bank in Pakistan.

  11. HITMAN (unregistered) on August 21st, 2007 @ 3:53 pm

    @khi_d,even we got drive through ATM’s so we dont need to step out of car for cash
    A drive through ATM of UBL exists in North Nazimabad, opposite board office.

  12. Saad (unregistered) on August 21st, 2007 @ 7:14 pm

    A vivid example of hypocrisy in Pakistan explicitly nourished by people from all walks of life.

    Bring a change, VOTE.

  13. KhiTorPit (unregistered) on August 21st, 2007 @ 7:20 pm

    @Khi_D, I was replying to the question asked by Ahmed if we have an online transfer of funds option, so yes we do have an option using online (bank’s website)
    Most of the banks in North America. like cibc, Scotia Royal bank, Citizensbank just allow you to tranfer funds within your own a/c means checking and savings but using UBL you can even transfer into other’s a/c too.

    See I have to write too much to explain, thats why its useless to write anything over here.

    @AAA, UBL have a paperless statements too, you can see all your transactions online, even get them in your emails of any of the transactions.

    I dont know why some of the ppl abroad dont even know damn about anything going on in Pak. and they just feel pleasure to degrade Pak. by any means.
    If you are pointing out something which we lack and dont have it thats ok but unnecessarily bullshitting is no good.

  14. Saad (unregistered) on August 21st, 2007 @ 7:30 pm

    Loving “KHITORPIT”…. !!!


  15. Imran (unregistered) on August 21st, 2007 @ 11:33 pm

    Nice ad :)
    More power to diversity.

  16. Raheel (unregistered) on August 24th, 2007 @ 8:34 am

    It is what the motto of http://www.akdn.org is. It is not only about a bank. It is a vision now.

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