“I still have to believe that its done”

Says Jamal Shamsi in a comment on another blog here. The topic under discussion? The recently launched CCIS or Citizen Complaint & Info.Management System launched by the CDGK.

Mr. Jamal, in order to test out the system, decided to lodge a complaint of a bad street light after reading the post around 2:30 PM.

I logged complaint of bad street light about 30 minutes back. 5 min back some one called on my cell phone and said ‘ sir yeah light Ifftar sai pehlay theek ho jai gi ‘ (the light will be fixed before iftar) am keeping finger crossed.

Shortly after midnight, Mr. Shamsi reported back with another comment, saying that after iftar, there was no KESC van anywhere in sight, and the light was still out of order. He voiced the same comment we all seem to have about anything to do with government, “expectation was wrong”

at Ifftar it was nothing, for me it was OK, expectation was wrong, but when i left for taraweh i saw one kesc / uc shehzore truck entering the street, now its 2340 i came home – the 4 street light poles are working – my my my – ! unbelievable, they have left a note in duplicate which i need to sign and they will collect sometime tomorrow. I still have to believe that its done. – :D

Are we finally entering an era when govt. departments are actually working for the peoples benefits? While it is an election year, and the current administration needs as much confidence as it can get to return for a second term, i believe as long as the eventual beneficiary are the people, its all the better. What more can you ask from democracy?

21 Comments so far

  1. IUnknown (unregistered) on September 19th, 2007 @ 10:48 am

    kamal he hogiya badshaaaahuuuu!!!!

  2. Ali Raza Shaikh (unregistered) on September 19th, 2007 @ 12:29 pm

    i hope this thing carry forward after the Elections :)

  3. Ovais Tariq (unregistered) on September 19th, 2007 @ 1:06 pm

    I have a feeling it has something to do with the upcoming elections ;)

  4. according to SAM (unregistered) on September 19th, 2007 @ 1:11 pm

    system hi kharab hai…
    how could v change it :(

  5. BitterTruth (unregistered) on September 19th, 2007 @ 3:31 pm

    yeh phurtiyaan elections ki wajah sai hi lagti hain..in any case its commendable…na kertay tu konsa awam nai MQM ko vote nahin dena tha..

  6. Wahidi (unregistered) on September 19th, 2007 @ 4:22 pm

    How ignorant are we exactly?…..and at what point in our lives are we going to learn from our past?
    This is simply an attempt to gain support for the elections. The only time we see development in Karachi is right after and before elections. The space in between has always seen an increase in violence and unnecessary disruption in our daily lives.
    An act is not worthy of praise if its a selfish act. You are praising a facility that comes under the “Basic Necessities of Life”.

  7. IUnknown (unregistered) on September 19th, 2007 @ 4:35 pm

    bhai shukar kero ,, kaam ho rha hay
    warna na bhe kertay aur saray paisay altaf ko bhijwa daitey , wat cud we do then?

  8. Me (unregistered) on September 19th, 2007 @ 5:18 pm

    Good post Mansoor. The comments are a reflection of the pessimism that lies within the people of Pakistan at this point in time. They’re dejected and all their comments, views, opinions, beliefs, feelings etc. are a reflection of the past. Sadly, the past is driving our present. Seems like, in this country no one can do anything – be it good or bad. The person/team/group doing something is always critized. No wonder educated and sane people like us never step ahead and enter into politics, get a leadership position in the country to make a change. Because all we like to do is CRITIZE. After all its easy and free of cost!

  9. Zainub (unregistered) on September 19th, 2007 @ 5:41 pm

    I tried my luck as well but in my case, elephant ceased to fly.

  10. Mehreen (unregistered) on September 19th, 2007 @ 6:40 pm


    Praying it stays good!

  11. Adnan Siddiqi (unregistered) on September 19th, 2007 @ 8:34 pm

    This is simply an attempt to gain support for the elections

    Even MQM supporters know it :-)

  12. molana moududi (unregistered) on September 19th, 2007 @ 9:01 pm

    Do you know whos got the twisted tail here?

    stubborn CUR named A.ZIDDI-qi

  13. Adnan Siddiqi (unregistered) on September 19th, 2007 @ 11:32 pm

    it just takes a second to stirr a MQM militant. :-)

    kid,your momma has gone. come out in your original nick.

  14. Ahmed (unregistered) on September 20th, 2007 @ 2:42 am

    Now we simply need to keep these people on their toes so we can get good service! I too have seen faster response times. This is all too familiar though. How can we make this last forever??

  15. molana moududi (unregistered) on September 20th, 2007 @ 4:09 am


    you wrote,
    it just takes a second to stirr a MQM militant. :-)

    Its good to call anyone MQM millitant and cry when CIA/FBI calls any muslim a MILLITANT AND TERRORIST.

    Double standards huh???

  16. Adnan Siddiqi (unregistered) on September 20th, 2007 @ 5:31 am

    not “Anyone”- Unlike your CIA/FBI,I know who you are:-) But you don’t know that cChanging nick name didn’t help you to get rid of stupidity:-)

  17. qazi ka mazi..... (unregistered) on September 20th, 2007 @ 8:41 am

    @ Adnan

    well! everyone knows Molana Moududi, no big deal.

    and moududi aint stupid, though qazi is ;)

  18. Noman Ali Ansari (unregistered) on September 20th, 2007 @ 9:38 am

    @ Adnan Siddiqui : I think we would come out of our Biasness and expose if any good thing is happening.

    I know for the fact that the design of this Contact Center ( CDGK ) is nicely done by CISCO SYSTEMS and have the road map where the UCs would be connected to this CC by Ip Phones.So you would be able to lodge a complain via ip phone at your UC office.

    Please dont Politicize every thing :) out of your personal Grudge with any political party.

  19. Haris Habib (unregistered) on September 20th, 2007 @ 10:53 am

    Yaar I live in Karachi and I am not a great supporter of any Political party but I think seeing what they are doing in compare to what should be done is a bit less.

    But if you see their work compare to our Past performance or keeping this thing in mind that we are one of the most curropt country of the world, then they are doing a fairly good job.

    I think we should not be that negative for anyone. They are doing their job (yeah thats right this is their job and they are doing atleast 50%+) so we should appreciate it. Not discourage them but only encourage them so that we get better services.

  20. Ramla A. (unregistered) on September 20th, 2007 @ 2:34 pm

    They’ve been very efficient in waste management for the past few months. MAny of the parks near our place were sweeped clean. There is this man who comes and takes the park maintenance report daily from our park’s gardeners. I see them on my morning walk. They’ve kept the grass lush green after years, and been planting new floral varieties with changing seasons.

    When mohalla wallahs created dumpsters, which in our sad case is next to our home courtesy the empty land lot, a truck appears and takes away the garbage.

    It’s not that bad.

  21. IUnknown (unregistered) on September 21st, 2007 @ 12:14 pm

    “They’ve been very efficient in waste management for the past few months”
    So, they shud be assigned the job of Bhangis :)

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